Any persons using, reading, and/or purchasing products on this website agree that access to and use of this site are subject to the following terms, conditions, and other applicable laws.

You must be at least 18 years old to purchase products from this site. By using this website, you agree that you are at least 18 years of age and also agree to the following terms and conditions.

Copyright

All content on this site, including but not limited to text, graphics, code and functionality is copyrighted as collective work under the South African and other copyright laws, and is the property of The Cloud Box.

Trademarks

All trademarks, service marks and trade names of The Cloud Box. Used in the site are trademarks or registered trademarks of The Cloud Box.

Warranty Disclaimer

Please read and understand our warranty and return policy before placing an order. These warranties give you specific legal rights.

Policies supersedes all previous warranty policies.

WARNING

Many products available from The Cloud Box contain nicotine which is a poisonous and addictive substance. Electronic Cigarettes are intended for use by existing smokers of legal smoking age and should not be used by children, women who are pregnant or may become pregnant, or anyone with pre-existing medical conditions without first consulting your doctor. Electronic Cigarettes are not meant to cure, treat, or prevent any illness or disease. The Cloud Box Products are intended to be used as a tobacco alternative. These products are not marketed as smoking cessation, nor have they been tested as such. Keep out of reach from children & pets.

KEEP OUT OF REACH OF CHILDREN AND PETS.

The Cloud Box products are not intended to diagnose, treat, cure, or prevent any condition, disorder, disease, or physical or mental conditions and should not be used as a substitute for a physician's advice. The Cloud Box Products are intended for use by persons of legal smoking age, not by nonsmokers or by children, women who are pregnant or breastfeeding, or persons with or at risk of heart disease, high blood pressure, diabetes, or taking medicine for depression or asthma.

Consult a physician immediately if you experience nicotine misuse symptoms such as nausea, vomiting, diarrhoea, dizziness, weakness or rapid heartbeat. The Cloud Box Products are not a smoking cessation method and have not been tested as such. Ingestion of non-vaporized concentrated ingredients can be poisonous, and ingestion of certain components can present a choking hazard.

Nicotine is addictive and habit forming; very toxic by inhalation, in contact with skin and if swallowed; danger of serious damage to health by prolonged exposure if swallowed; irritating to eyes and skin; may cause sensitization by skin contact; may cause harm to the unborn child; vapors may cause drowsiness or dizziness; after contact with skin, wash immediately with plenty of water and seek medical advice; in case of accident or if you feel unwell, seek medical advice. This material and its container must be disposed of in a safe way; use appropriate containment to avoid environmental contamination.

E-Liquid Return Policy

Unfortunately, we are not able to accept returns on e-liquid if it does not meet personal flavour expectations. Taste is a very subjective sense that will vary greatly from person to person. In accordance with our strict Quality Control guidelines, returned e-liquid could never be re-used for any purpose, so any open liquid will not be accepted.

Disposable Vape Return Policy

Unfortunately, we are not able to accept returns on disposable vapes unless they are dead on arrival. Disposable vapes are meant to be disgarded once the battery or E-liquid inside the vape runs out and as The Cloud Box cannot determine how often you are using the device so therefore unless it is Dead on arrival we will not accept any returns. In accordance with our strict Quality Control guidelines, returned disposable vapes could never be re-used for any purpose, so any open disposable vapes will not be accepted.

Warranty Clause

Rebuilables, RBA, RDA, RTA, and Mech Mods are for experts, not your average or beginner vaper with no OHM METER or knowledge of how to use a meter or when a meter must be used or how electronic devices work. The inexperienced without basic knowledge of electronics cannot safely use these devices. THESE PRODUCTS CARRY NO WARRANTY

Clearomizers, Atomizers, Commercial tanks and pods or coils carry NO warranty due to health and hygienic reasons.

Disposable vapes carry NO warranty due to them being disposable items.

Electronic Mods and Electronic Devices carry a 90 Day warranty. Warranty is nullified if any physical damage is present on the device. Batteries & Mechanical Devices have a limited 7 day warranty. Devices to be returned to head office by the buyer for assessment.

Product images are for illustration purposes only. Actual product color, finish and packaging may vary.

Limitation of Liability

The Cloud Box shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the products on this site or the performance of the products, even if The Cloud Box has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.

Typographical Errors

In the event that a The Cloud Box product is mistakenly listed at an incorrect price, The Cloud Box reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. The Cloud Box reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, The Cloud Box shall issue a credit to your credit card account in the amount of the incorrect price.

Termination

These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by The Cloud Box without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.

Use of Site

Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a The Cloud Box or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.

Participation Disclaimer

The Cloud Box does not and cannot review all communications and materials posted to or created by users accessing the site, and is not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user-generated content on the site, The Cloud Box is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the site. However, The Cloud Box reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or; other intellectual property right of another or (d) offensive or otherwise unacceptable to The Cloud Box in its sole discretion.

Indemnification

You agree to indemnify, defend, and hold harmless The Cloud Box, its officers, directors, employees, agents, licensors and suppliers (collectively the “Service Providers") from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.

Third-Party Link

In an attempt to provide increased value to our visitors, The Cloud Box may link to sites operated by third parties. However, even if the third party is affiliated with The Cloud Box, The Cloud Box has no control over these linked sites, all of which have separate privacy and data collection practices, independent of The Cloud Box. These linked sites are only for your convenience and therefore you access them at your own risk. Nonetheless, The Cloud Box seeks to protect the integrity of its web site and the links placed upon it and therefore requests any feedback on not only its own site, but for sites it links to as well (including if a specific link does not work).

BATTERY SAFETY

WARRANTY VOID IF BATTERIES ARE NOT STORED APPROPRIATELY. Batteries need to be stored in silicone sleeves or protective cases. Batteries must never be unattended when charging. Mechanical mods can vent under the wrong conditions. Do not allow battery to drop below 3.5 volts. If any of these conditions are not met warranty void on all accounts. The Cloud Box is not held liable to damages due to inappropriate use.

Detailed description of goods and/or services

The Cloud Box is a business in the Vaping industry that sells E-Cigarettes, Vapes, and E-Liquids.

Delivery policy

Subject to availability and receipt of payment, requests will be processed within 2 days and delivery confirmed by way Email and courier tracking.

Export restriction

The offering on this website is available to South African clients only.

Return and Refunds policy

The provision of goods and services by The Cloud Box is subject to availability. In cases of unavailability, The Cloud Box will refund the clien

in full within 30 days. Cancellation of orders by the client will attract a 20% administration fee.

Customer Privacy policy

The Cloud Box shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, "personal

information" shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from:

http://www.polity.org.za/attachment.php?aa_id=3569.

Responsibility

The Cloud Box takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer service and support, dispute resolution and delivery of goods.

Country of domicile

This website is governed by the laws of South Africa and (Your Company) chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature, in relation to The Cloud Box.

Variation

The Cloud Box may, in its sole discretion, change this agreement or any part thereof at any time without notice.

Company information

This website is run by The Cloud Box PTY (LTD ) (private company) based in South Africa trading as The Cloud Box and with registration number: 0000/000/00 and VAT Number: 000000000